ENGINE WARRANTY
Standard
Thank you for using Reconworks, this document explains the 1 year 20,000 mile warranty supplied with your engine rebuild/reconditioned engine. This warranty applies from the date on your invoice.
WARRANTY TERMS
This warranty applies only to our work with the bare engine and its internal components. Workmanship faults and other agreed upon components purchased on behalf of the customer and fitted during repair i.e. turbochargers that were fitted as “new” or “reconditioned” will have their own warranties given by the supplier of the parts.
If a warranty claim is to be started you must first contact us at “sales@reconworks.co.uk” with your contact information, vehicle information and description of the issue. A member of the team will contact you to first discuss the issue, if unresolved the vehicle will need to be returned to us at our workshop for diagnosis and inspection.
After the issue has been correctly identified you will be provided with a report including an explanation of the issue and any supporting evidence. If we (Reconworks) are at fault we will begin the repair as soon as possible as per current bookings and you will not be charged for the repair of the bare engine assembly. If we (Reconworks) are not at fault then a member of the team will contact you, explain why, provide an invoice for work carried out i.e. disassembly, diagnosis etc. and if possible provide you with a solution.
The warranty will be void if we find the cause of the issue/damage/failure to be one of the following for which we are not accountable for:
Customer or third party work carried out on the engine or ancillary components.
Accident damage
Water damage/ingress
Ancillary component failure (non related parts) – any component outside the bare engine assembly fails and causes damage i.e. a radiator, thermostat, oil cooler, fuel injector etc.
Performance/aftermarket modification – Tuning, ECU remaps, air intakes, fuel injectors, chips etc.
An engine oil and oil filter change must be carried out before the 1 year period is over or a maximum of 10,000 miles has been covered. This can be completed by any reputable garage, however they must provide you with an invoice. This invoice is required to be sent to us at “sales@reconworks.co.uk” if the vehicle has exceeded the 10,000 mile maximum prior to a warranty claim being started.
If any of the above “not accountable” criteria are found to be met this warranty will be void. For more information please see our “Terms and conditions”.
YOUR SERVICE/MAINTENANCE SCHEDULE
It is very important to keep on top of the maintenance schedule set out by your vehicles manufacturer, there are a number of reasons why not sticking to the service guide will cause problems with your engine:
Oil & oil filter change – *we recommend this at a maximum of every 10,000 miles or 1 year*. The job of oil and the oil filter is extremely vital to the operation of an engine, various internal parts rely on clean & properly distributed lubrication in order to function and avoid premature wear.
Air filter change – The air filter provides the engine intake with a shield against debris and particles harmful to the engine. A clogged filter means a restricted air supply and incorrect fuel/air mixture, this can cause engine misfires and starting issues which in turn can be a detriment to various working parts.
Fuel filter change – The fuel filter prevents debris from entering the fuel system, a blocked fuel filter can severely impact the running operation of an engine. If not replaced this can cause low fuel pressure, starting issues, incorrect air/fuel mixture, rough idling and misfires. Multiple parts can be affected and this may also bring up an engine management light.
Coolant change/top up – Keeping coolant topped up and changing it when required is very important. It is normal for the coolant level to lower after a significant period of time but if this drops rapidly it could be caused by leak and needs immediate investigation. A low coolant level can cause overheating which will severely affect engine operation and possibly cause permanent damage. Coolant can deteriorate if left over a long time and lose its rust-inhibiting properties, it may also be less effective as “antifreeze” in cold weather.
Timing kit – It is important to remember that timing belts/chains & associated components are perishable items and must be changed to avoid engine damage in cases of failure. It is good practice to change this kit around every 50,000 miles, keep an eye on your manufacturer’s maintenance schedule.
DRIVING STYLE
It is important to remember that an engine is a complex assembly of many moving and non moving parts, these parts are under constant load when in operation so the way you drive also has an impact. The internal parts of an engine have been engineered to operate exactly in a certain way within tolerances, if these components are over stressed in every journey made you can expect a shorter engine life span. There are lots of online guides to caring for your vehicle but a general rule of good practice is to drive with “mechanical sympathy”, in this case it means that having a better understanding of how your engine works gives you the knowledge to know how it may be affected in certain situations i.e. Long & repeated use of 100% throttle means high stress etc.